Industries · Retail

The CRM for retail brands that turn shoppers into regulars

Stores and ecommerce brands use Workspaces CRM to capture customers, run campaigns and drive repeat purchases.

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Retail industry illustration
Built for your industry

Retail growth comes from repeat customers.

Acquiring new shoppers is expensive. Workspaces CRM helps you keep the ones you already have.

Customer data sits in different tools

Unlimited contacts unify in-store and online customers in one place.

Promotions feel generic

Tags and custom fields let you segment campaigns by purchase history and interest.

Abandoned interest isn't followed up

Workflows automatically re-engage shoppers who showed interest but didn't buy.

Social messages get missed

Social and SMS conversations arrive in one shared inbox.

What you get

Everything a retail business needs to grow

From the first inquiry to the final invoice, Workspaces CRM runs the entire client journey in one place.

  • Unlimited customer contacts and users
  • Segmented SMS and email campaigns
  • Social media inbox and publishing
  • Funnels and sites for promotions
  • Payments and subscriptions
  • Sales and campaign analytics
Common question

How can a retail CRM help bring customers back?

Group contacts using tags and custom fields, then create relevant follow-up campaigns. A shared inbox helps your team keep track of messages from interested shoppers.

Ready to grow repeat sales?

Join the retail teams already growing with Workspaces CRM. Plans start at $99/month with unlimited contacts, deals and users.

Explore Pricing

Cancel anytime