Industries · Hospitality

The CRM for hospitality businesses guests come back to

Hotels, restaurants and event venues use Workspaces CRM to manage bookings, guest communication and repeat visits.

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Built for your industry

Great hospitality starts before guests arrive.

Event inquiries, group bookings and loyal regulars all need personal attention. Workspaces CRM keeps it organized.

Event and group inquiries pile up

Every inquiry lands in a pipeline with instant replies, so you secure bookings while interest is high.

Guest details are lost after checkout

Unlimited contacts store preferences and history for personal service on every visit.

Repeat visits aren't encouraged

Campaigns bring guests back with seasonal offers and special occasions.

Reviews and feedback are unmanaged

Automated follow-ups ask happy guests for reviews and flag issues quickly.

What you get

Everything a hospitality business needs to grow

From the first inquiry to the final invoice, Workspaces CRM runs the entire client journey in one place.

  • Unlimited guest contacts and staff users
  • Event and group booking pipelines
  • Automated confirmations and reminders
  • Seasonal SMS and email campaigns
  • Review request workflows
  • Invoices and deposits with payments
Common question

How can hospitality teams manage group booking inquiries?

Put every event or group inquiry in a pipeline with assigned follow-up tasks. Keep guest conversations together so the team can respond with the right context.

Ready to fill more rooms and tables?

Join the hospitality teams already growing with Workspaces CRM. Plans start at $99/month with unlimited contacts, deals and users.

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Cancel anytime